Getting Started in Medical Billing and Am Overwhelmed!!!

by Tee

I took a course and passed it but have never worked in a medical office before. I was told by talking with local physician staff and those who started this business that it did not matter. Now I'm not so sure. Was I wrong in choosing this field?

What am I supposed to say to a perspective client when asked how long I have been doing this when I've never done it before? When I've never even worked in a medical office?

What enrollment forms should I bring to a client to fill out even when I get an interview?

Someone!! Have put a lot of time and money into this already. I am starting to get discouraged with getting started before I have even gotten started!


I certainly understand the feeling of being overwhelmed - that’s the way I felt when I got into this business. It really helped me to work a little while for a billing service to learn what to do before I got started.

If you really have a desire for the field then I certainly think you’re in the right field. But maybe it’s too overwhelming now to start a business. If so just take a long term view and just work a job first. One thing I’ve learned is that if you’re really good at something, the money and opportunities will eventually come.

It’s a little easier now with some of the online medical billing software options so you don’t have to be a computer or software expert but can concentrate on the billing. As far as enrollment forms, I usually didn’t get started with that until signing the provider up with my clearinghouse. They provide all the forms based on the insurance the provider has contracts with.

When I meet with a client I usually bring some promotional material - like a brochure - that gives an overview of our services and benefits to the provider. It’s kind of like a resume for the business. Usually it’s just an introductory meeting for the provider to “interview” you and gives you a chance to sell yourself and your business.

But it does take a while to get confident in this type of setting. Its really like an interview. If I already have a pretty good idea what services the provider wants, I may also bring a copy of a contract with amounts filled in. They may not agree to the amounts yet but it gives us a starting point for negotiating - if that’s necessary.

There’s links to some great books on our medical billing books written by two wonderful ladies (mother and daughter) - Alice & Michele - who operate a medical billing business. They give a lot of good advice on getting clients, medical billing contracts, starting a medical bililng business, pricing your billing service, etc.

There’s also a good book available for reasonable on Amazon called "Understanding Health Insurance" by Michelle Green - you can just search for it on Amazon. It really helped me as a comprehensive reference.

There’s also a great free medical billing forum where a lot of people share their experiences starting a medical billing business and getting clients. There’s a lot of good advice and shared experiences there.

Again I understand your feeling of being overwhelmed - I hope it doesn’t prevent you from reaching your goals in medical billing.

Hope this helps - Thanks,


Click here to post comments

Join in and write your own page! It's easy to do. How? Simply click here to return to Your Questions.

Recent Articles

  1. 2017 Physicians Practice Staff Salary Survey Results - Medical Billing & Coding

    May 21, 17 09:36 PM

    Physician's Practice has released their 2017 staff salary survey results. We take a look at the Medical Billing and Coding salaries.

    Read More

  2. Outsourcing Medical Billing Services to India

    May 18, 17 11:52 AM

    Has anyone had experience with their providers medical billing services to companies based in India - or any other country? One of our clients is considering

    Read More

  3. Challenges of Getting New Clients for Established Medical Billing Service

    May 14, 17 10:53 AM

    We have a small medical billing company. We pride ourselves on personalized service and actively, often for free, consulting with our clients to make their

    Read More

Disclaimer and Privacy provides this website as a service. Please read our full Disclaimer and Privacy Policy here.

Copyright 2017