Dislikes of Medical Billing

by Sandra
(long beach ca)

What part of your job would you say you dislike or is complicated?


Sandra,

Great question.

Here's a list of my least favorite things a medical billing specialist has to deal with:

  • Dealing with Medicare - as with any government agency they can be frustrating.

  • Unpaid or rejected claims - they can require a lot of time and investigation to resolve.

  • Also angry or difficult patients who call with account problems or billing issues.

  • Difficult or ungrateful doctors that don't appreciate the effort and time put into making sure they get paid - and don't understand the sometimes significant effort it takes to resolve billing problems.

  • EOB's (Explanation of Benefits) that are difficult to read or interpret.


But I would say this job doesn't involve a lot of time dealing with the negative things - they are few and far between for the most part.

Thanks,

Gina

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